Reporting and Analysis

Showcasing the full scope of your property management services to homeowners has never been more critical. That's why over 56% of professional managers plan on strengthening their owner relations over the next year by strategically sharing the detailed work done at each property. Cleanster.com's owner-reporting programs give you what you need to increase owner retention, acquisition, and referral business.

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Manage Supply Tracking & Associated Costs for Owner Billing.

From changing filters and light bulbs to several minor repairs, it's difficult to document your billable work. Our supplies and cost tracking feature solves this challenge and helps you get reimbursed for every replaced item. You'll eliminate your shoebox of receipts, and those difficult conversations with owners.

Share Maintenance Issues with Owners in Real-Time to Keep on Top of Upgrades

Keeping owners in the loop about what fixes need to be made affords you more flexibility and leeway when maximizing rental income. We allow you to share issues and statuses on maintenance repairs with your clients, helping you build more trust with owners and best maintain the quality of each rental.

Proactively Share Completed Tasks & Reports with Homeowners.

Communicating the details of your services is the foundation for building more trust with owners (especially for absent owners who live hours away from the property). Our smart tech lets you easily capture and share every touch point with the property so that you can showcase your detailed work and attention at each property.

Customize the Level of Reporting Detail for Each One of Your Owners.

No two owner clients are the same, and each has different needs, communication preferences, and overarching goals for your service. Our tools let you customize the level of detail that each owner sees (report summary, reported issues, staff requirements, photos, etc.), and the way your owner can access each report (public web link, private web link, or pdf).

Send End of Season Property Reviews with Homeowners.

End of season owner reports is part of the recipe to retain owners and boost word-of-mouth referrals. It's powerful to remind clients of the detailed attention devoted to their property, and further account for your management fee. Our owner reports equip you with all you need to showcase the full value of your work.

Communicate with Owners via SMS When They Stay at Their Property.

Impress your owners every time they return home to their rental by sending them a templated message. Our pre-built owner templates include pre-arrival, property-readiness, stay-satisfaction, check-out reminders, and more. It can also be customized for each property and owner!

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